A couple weeks ago I picked up some new responsibilites at work. Time consuming, low tech and (I am told) routine work, not the kind I welcome. I will omit the specifics because they are unimportant but it is work that, in its current form, requires sysadmin involvement so it legitimately cannot be bounced back to it’s origin.
These are questions I have fielded from coworkers. All reasonable suggestions and consistent with the “Automate Everything” mantra of DevOps.
My response is reflected in a quote from author Tim Ferris: <h2>
Goal #1 is to eliminate. Ideally process or code changes will be made so these tasks don’t need to be performed at all. By automation or otherwise.
Goal #2 would be to automate, but automation isn’t free - just preferable and more cost effective than human intervention.
Goal #3 is delegate to dedicated support staff. I want to respect their time and delegate only that which cannot be automated nor eliminated.