A couple weeks ago I picked up some new responsibilites at work. Time consuming, low tech and (I am told) routine work, not the kind I welcome. I will omit the specifics because they are unimportant but it is work that, in its current form, requires sysadmin involvement so it legitimately cannot be bounced back to it’s origin.
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These are questions I have fielded from coworkers. All reasonable suggestions and consistent with the “Automate Everything” mantra of DevOps.
My response is reflected in a quote from author Tim Ferris: <h2>
Goal #1 is to eliminate. Ideally process or code changes will be made so these tasks don’t need to be performed at all. By automation or otherwise.
Goal #2 would be to automate, but automation isn’t free - just preferable and more cost effective than human intervention.
Goal #3 is delegate to dedicated support staff. I want to respect their time and delegate only that which cannot be automated nor eliminated.